US Senior Client Partner Director (Los Angeles based)

You are an expert in multi-brand account management, strategy, branding, and production. You believe in personal development and are constantly looking to perfect your project-management skills. Under the guidance of the VP of client partnership, who has been reinventing teamwork for 18 years, you will continue to hone your skills in a constantly evolving environment.

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You’ll be a key member to develop our US business (LA based) as well as a key collaborator between our Montreal and Los Angeles offices. Your positive attitude shines through and will inspire the whole client partnership team.

Responsibilities

Business development

Proactively cultivate strong client relationships while driving growth and development within our existing accounts. You are always on the lookout for opportunities to develop projects while ensuring their profitability.
Work closely with the VP Client Partnership to support and lead new business development initiatives.

Client Partnership Practise

Lead the Client Partnership team in optimizing and developing our processes, including administration, financials, production, client onboarding, and project setup.
Introduce best practices to inspire the Client Partnership team, enhance our collective knowledge, and infuse greater business intelligence into the group.

Project Management

Experience in annual planning of accounts with multiple sub-brands.
Close collaboration with the strategy director and the creative director.
Impeccable communication: You excel at keeping your clients, team, and suppliers informed at every stage.
Proactive in guiding the Client Partner Directors toward sound financial decisions, with a focus on financial forecasting and project profitability.
Ability to maintain a broad view while zooming in on crucial details for the financial health of projects.
Lead role in strategic discussions with clients.

Client Management and Product Passion

Strategic facilitator: You support the team of directors in navigating strategic client discussions and resolving issues efficiently.
Dedicated partner: You are always in solution mode for your client.
Guide and educator: You steer your client towards best practices and the right resources at TUX.
Lead brainstorming sessions, strategic planning, and annual account reviews. You are both a strong leader and a hands-on manager.

Team Management

Mentor: You support your team members in their learning journey. You are also skilled and openned to coaching other directors and team members beyond your immediate team.
Influencer: You recommend effective strategic management practices.
Optimizer: You are always seeking collective growth and continuous improvement within TUX’s client partnership team.

What does working at TUX mean? It means daily opportunities to go above and beyond – in the congenial company of talented and, above all, caring people. It means drawing inspiration from creativity mornings, learning from lunchtime training sessions, and benefiting from justice, equity, diversity, and inclusion workshops. It means pursuing your professional development with a career plan personalized to your strengths and aspirations. It means ensuring your well-being thanks to a 4-day work week – after all, there’s more to life than work. TUX is where you can thrive and flourish!

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