Client Partnership Director (One-Year Contract)

We are looking for a passionate director who excels in the art of creating authentic and lasting business relationships with clients, emphasizing collaboration and empathy. You are the kind of person who knows when to roll up your sleeves to solve complex problems and mobilize the right resources to elevate project quality.

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You are an expert in multi-brand account management, strategy, branding, and production. You believe in personal development and are constantly looking to perfect your project-management skills. Under the guidance of the VP of client partnership, who has been reinventing teamwork for 18 years, you will continue to hone your skills in a constantly evolving environment.

Every day, you will work with English-speaking clients based on the East and West coasts of the United States. You are perfectly bilingual, both written and spoken, and will be a key in the collaboration between our Montreal and Los Angeles offices. Working primarily on accounts in the beauty industry, you will find your passion for this industry and curiosity for new trends will be major assets.

Your Skills

Project Management

Experience in annual planning of accounts with multiple sub-brands.
Knowledge of the beauty industry and English/American markets.
Close collaboration with the strategy director and the creative director.
Mastery of financial aspects and project profitability.
Impeccable communication: You excel at keeping your clients, team, and suppliers informed at every stage.
Always on the lookout for opportunities to develop projects while ensuring their profitability.
Ability to maintain a broad view while zooming in on crucial details for the financial health of projects.
Lead role in strategic discussions with clients.

Client Management and Product Passion

Dedicated partner: You are always in solution mode for your client.
Guide and educator: You steer your client towards best practices and the right resources at TUX.
Lead brainstorming sessions, strategic planning, and annual account reviews.

Team Management

Mentor: You support your team members in their learning journey.
Influencer: You recommend effective strategic management practices.
Optimizer: Always seeking collective growth and continuous improvement within TUX’s client partnership team.

Your Qualities

Curiosity: At TUX, curiosity is essential. We value multidisciplinary minds eager to discover, experiment, and understand the world from all angles. Your thirst for knowledge is your greatest creative asset.
Collaboration: We believe in the strength of an “army of autonomous individuals” who work together to achieve great things. At TUX, there are no barriers; collaboration is at the heart of our success.
Rigor: Rigor is what turns a good project into a remarkable project. You know how to manage priorities and work under pressure, and always strive to exceed expectations, both internally and with clients.
Self-evaluation: You can launch innovative ideas while having the ability to evaluate them objectively. You welcome feedback openly and trust the judgment of your peers and leaders.

What does working at TUX mean? It means daily opportunities to go above and beyond – in the congenial company of talented and, above all, caring people. It means drawing inspiration from creativity mornings, learning from lunchtime training sessions, and benefiting from justice, equity, diversity, and inclusion workshops. It means pursuing your professional development with a career plan personalized to your strengths and aspirations. It means ensuring your well-being thanks to a 4-day work week – after all, there’s more to life than work. TUX is where you can thrive and flourish!

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