Client Partner (Los Angeles based)

We’re looking for a Senior Client Partner with 5–7+ years of agency experience who builds true business relationships grounded in collaboration, empathy, and strategic rigor. You’re someone who rolls up your sleeves to solve complex challenges, identifying the right internal and external partners to elevate the quality of every project. You’re passionate about how brands go to market and have a strong point of view on what modern communication campaigns should look like. You thrive in a small studio structured like a big agency, where your impact is tangible, your voice matters, and you’re part of a tight-knit, high-performing team. You value personal development and are excited to continue refining the art of client leadership and project management alongside a Client Partner Director who is constantly evolving how we work and collaborate. This is an LA based, hybrid role. Our offices are based in Culver City and the team will be in-person 2 days a week.

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Client Relationship

Dedicated Leader: You independently manage and grow client relationships, with oversight on larger or more complex accounts. You balance strategic leadership with hands-on execution.
Strategic Partner: You deeply understand your clients’ competitive landscape and translate insights into clear, actionable recommendations. You confidently co-facilitate brainstorms, strategic planning sessions, and annual business reviews alongside strategy partners.
Compelling Storyteller: You co-lead client presentations with clarity and confidence, weaving strategy and creative into cohesive narratives that drive alignment and momentum.
Solution-Oriented Operator: You are always in problem-solving mode — proactively leveraging the right internal and external resources to deliver exceptional outcomes.

Business development

Proactively cultivate and expand existing client relationships, identifying organic growth opportunities to expand the partnership and profitability
Support new business efforts and pitches in partnership with a Director and Exec team, helping oversee workflows and deliverables.
Contribute to long-term account growth planning in collaboration with senior leadership.

Project & Budget Management

Co-lead and oversee multiple fast-paced workstreams simultaneously, including brand positioning, identity systems, packaging, integrated campaigns, production, and media.
Familiarity with the production lifespan: pre-production, production, and post-production
Create seamless collaboration across internal teams (strategy, creative, design, production, media).
Assist in developing and reviewing SOWs alongside business management.
Manage client financials, including forecasting and invoicing oversight.
Identify resourcing needs early and proactively address gaps before project launch.
Build and maintain comprehensive project timelines from kickoff through final delivery.
Adapt and refine templates and tools to fit the complexity of each project.
Maintain both a high-level strategic view and a detailed understanding of project financial health.
Communicate proactively and impeccably with clients, teams, and partners at every stage.

Team Management

Manage up effectively — knowing when to seek guidance, escalate questions or concerns, and align on how your mentor can help you achieve your own goals and growth at Tux.
Contribute to the continuous evolution of Tux’s client partnership team by providing new ideas, recommendations, and solutions with how we can all work better together as a team.
Engage in agency initiatives beyond client work to strengthen culture and operations.

What makes you a good fit

5–7+ years of experience in brand, advertising, or integrated agency environments (CPG experience strongly preferred).
Proven ability to manage multiple complex projects simultaneously.
Strong understanding of brand strategy, packaging, campaign development, and production processes.
Excellent financial acumen and comfort managing budgets.
Clear communicator, collaborative leader, and strategic thinker.

Working with us means joining talented, passionate, and supportive teams. It also means thriving in a company culture that values and nurtures curiosity. Yes, you’ll have access to tools and resources to keep learning year-round, but you’ll also dive into offbeat, out-of-the-box projects—perfect for sparking inspiration. Speaking of which: we work a four-day week. Because great ideas don’t just happen at the office between 9 and 5. Oh, and we’re idealists. We’re counting on you to help us build a company that’s more diverse, equitable, and inclusive. If this resonates with you, let’s connect!

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